Shipping, Payments and Returns

DELIVERY : Free (International express shipping with tracking)

PAYMENTS ACCEPTED : Credit card (Stripe), Paypal, Bank Transfer

PROCESSING TIME : 1-2 days

DELIVERY TIME :

  • UK, USA: 4-7 working days (Courier FedEx)
  • ITALY: 1-2 working days (Courier GLS)
  • EUROPEAN UNION: 4-7 working days (Courier GLS)
  • ALL OVER THE WORLD: 7/10 working days (Courier FedEx and GLS)

RETURNS

I accept returns and exchanges
Contact me within: 14 days of delivery (secofflorence@gmail.com)
Send the items back within: 30 days of delivery, if the item is not returned in its original condition, the buyer is responsible for any loss in value.

Customer questions

  • When do you offer returns and refunds? Always accepted if the goods are intact, within 30 days of shipment
  • The length of time you accept returns? Always accepted if the goods are intact, within 30 days of shipment
  • Where can customers expect a refund? If the item is lost by the courier and if it returns intact to our address
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